We want to be the leading online and offline retail platform in Latin America, with the engine and center of our business being our passion for our customers. We seek to understand and serve them in all their consumer needs, which pushes us to reinvent ourselves and constantly innovate to deliver the best shopping experience, through a highly differentiated format and channel strategy, with brands strongly positioned across our markets.
Founded in 1889 as a tailor, Falabella has continuously evolved to become one of the main players in the region, with a presence in Chile, Peru, Colombia, Argentina, Brazil, Uruguay and Mexico, comprising retail, shopping centers, travel, insurance and consumer credit, and with combined sales that exceed US$ 14,500 million.
In the last 5 years, the company has opened 3 new markets: Brazil (2013); Uruguay (2014) and Mexico (2016); and has begun its digital transformation to consolidate itself as one of the most important e-commerce players in the region. Online sales reached US$ 823 million in the last twelve months.
Falabella has
+300 Mn
transactions in stores
+500 Mn
visits to our web pages
The key to our leadership is the ability to attract and retain talent, and to engineer top-flight teams with a focus on innovation and results.