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About Us

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Falabella

Our purpose is to simplify the lives of people in Latin America by transforming their shopping experience.

We are striving to achieve a profound cultural transformation and a new business approach for the coming years, which strengthens capabilities that are already part of our value proposition and adds new ones. We understand the need to become a more agile and flexible organization, while maintaining our traditional commitment to focus on customers and employees. This continual cultural transformation is based on living and promoting our corporate values and principles, as they are key to developing our Ecosystem strategy and they guide our daily tasks.

As of September 2022 Falabella has

567stores & malls
US$ 7.0 Bn gross loan book
~1.000 
click & collect  points in the region
US$ 3.0 Bn GMV LTM

The key to our leadership is our ability to attract and grow talent, and to engineer top-flight teams with a focus on innovation and results.



Our Businesses

Falabella Retail

Home Improvement

Supermarkets

Falabella Financiero

Retailtainment

Linio

Falabella Retail

With presence in Chile, Peru, and Colombia, Falabella is the largest retail platform in Latin America, represented through large stores, both physical and online, where it sells products for personal and household use, featuring strong private labels, exclusive international brands, as well as local and second-class brands.

+60

private labels and exclusive brands

111

Click & Collect points

11

regional distribution centers

As of December 2020

Home Improvement

  • Sodimac Homecenter
  • Sodimac Constructor
  • Imperial
  • Dicico
  • Sodimac Dicico
  • Maestro

With presence in Chile, Peru, Argentina, Colombia, Uruguay, Brazil and Mexico, Sodimac is the main commercial company for construction materials and articles for home improvement in Latin America. It has developed a business model with different store formats (Sodimac Homecenter, Sodimac Constructor, Imperial, Homy, Dicico, Sodimac Dicico and Maestro) to support companies, specialized labor and families, in their projects.

+34

private labels and exclusive brands

206

Click & Collect points

28

regional distribution centers

As of December 2020

Supermarkets

  • Tottus
  • Hiperbodega Precio Uno

Tottus commenced operations in Peru in 2002 and two years later expanded into Chile. It operates hypermarkets, supermarkets, Hiperbodega Precio Uno in Peru (convenient price format) and has an e-commerce platform.

+19

private labels and exclusive brands

90 MIN

Delivery in in Santiago, Chile

4

distribution centers
in the region

As of December 2020

Falabella Financiero

  • CMR
  • Banco Falabella
  • Seguros Falabella
  • CF Seguros de Vida

With presence in Chile, Peru, Colombia, Argentina and recently in Mexico, Falabella Financiero is the largest issuer of credit cards in Chile and Peru. Founded in 1989 with the aim of offering credit access to department store customers, it has evolved into a comprehensive provider that also includes banking, insurance and travel services.

Mn US$ 1.730

Financial Business Revenue

Mn US$ 7.019

Gross Loan Portfolio

61%

sale of financial products in digital channels

LTM as of September 2022

Retailtainment

  • Mallplaza
  • Falabella Inmobiliario

Falabella S.A. operates and manages shopping centers in Chile, Peru and Colombia, through two companies:

  • Mallplaza, which operates in Chile, Peru and Colombia, is one of the main shopping center chains in Latin America, thanks to its comprehensive value proposal, which combines commitment with the communities, concern for the environment and a strong link with the dissemination of culture.
  • Falabella Inmobiliario, which is present in Chile (through Rentas Falabella) and Peru, operates smaller scale shopping centers, with an attractive range of anchors, smaller stores and entertainment.

2.400.848

Total GLA

+1.000.000

m2 of additional GLA in free standing

+390

million visits to our shopping centers

+ 76%

EBITDA Margin Mallplaza LTM

As of September 2022

Linio

Linio connects consumers and sellers across Latin America. With presence in 5 Latin American countries, Linio reaches a potential audience of more than 250 million people among Mexico, Argentina, Chile, Colombia and Peru.

Through our marketplace, consumers can access a wide range of products from more than 6,000 sellers, including those available on Falabella, Sodimac and Tottus.

We provide the technology infrastructure and marketing reach to help sellers to engage with their customers in Latin America.

Our Geographical Footprint

We have a strong network of stores in the region, which allows us to be close to our customers and strengthen our logistics capabilities.

Falabella Tottus Sodimac

Our History

Falabella has been forged with hard work and austerity. We have sought to do things well, with passion and taking care of the details, putting the client in the center, working as a team, reinventing ourselves over and over again and taking care of our suppliers as strategic partners.